Happy Teammates, Happy Workplace

September 15th, 2015

Perspective is everything. Often times in the day-to-day, we let trivial occurrences affect our mood and consequently our perspective. In the book “Broadcasting Happiness,” Michelle Gielan talks about how we can create a happier workplace by actively broadcasting happiness. Here are six ways to enjoy a happier work life:

1. Start on a positive note.

Gielan refers to this as the “power lead.” Start meetings, emails, conferences with a positive statement. A simple “Hope you had a great weekend” in an email, or greeting someone with a smile can do the trick.

2. Create new associations.

Gielan describes “flash memories” as the first thoughts you have in response to a stimulus. Changing flash memories from negative to positive increases motivation. Creating emotional connections is also encouraging; invite clients to share positive feedback and repeatedly highlight successes. Repetition is key to creating new positive flash memories.

3. Fact check the situation.

Often times there are factors we are unaware of influencing situations. Before jumping to conclusions or becoming upset, check the facts. You may come to find out what is causing the negative situation is not you at all.

4. Follow the 4 C’s to give bad news.

Bad news is a part of work and home life, using the four C’s will help you deliver it better.

  • Create social capital: look the person in the eye, be a good listener, and use a soft, friendly tone.
  • Create context: Give details that show you understand the situation from the receiving end.
  • Show compassion: Express empathy for the receiver’s stress or suffering.
  • Stay committed: Through your actions, show that you are in this together.

5. Take a step back.

In difficult collaborations, retreating to regroup may promote a more positive interaction. Gielan suggests re-entering the situation with what she calls a “two-minute drill.” Start with a power lead by praising your colleague on their good work, complete the mission (get the information you need), and close on a positive note by thanking your colleague for their help.

6. Express gratitude

Research shows that people who are grateful are happier, more successful, and healthier. To incorporate this into your work life, try sending a short, positive email praising or thanking someone. This exercise will also put into perspective the small role negative people play in your life.

For more on Broadcasting Happiness, visit Gilean’s site http://broadcastinghappiness.com/