November 7th, 2024

Why Your Nonprofit’s Payment Process Needs to Be Modernized


—

Having worked extensively in the technology space with nonprofits, we’ve observed over the years a critical truth: a nonprofit’s website isn’t just a digital brochure – it’s the cornerstone of modern fundraising. 

According to the 2023 Nonprofit Tech for Good Report, which surveyed 1,732 nonprofits, 68% of those polled had redesigned their websites in the last three years, recognizing that a modern, efficient donation process is no longer optional – it’s essential.

Since the first “Donate Now” button was introduced by Groundspring in 1999, digital giving has transformed in drastic ways. While 93% of nonprofits accept donations on their website, there’s a significant gap in payment method diversity: 91% accept credit cards, 53% accept PayPal, and only 6% accept Apple Pay. 

Implementing multiple payment options isn’t just about convenience – it’s about meeting donors where they are. When nonprofits integrate popular payment methods like PayPal, they:

In an era where convenience drives decisions, every friction point in your donation process represents lost funding for your mission.

Another key evolution in giving since the advent of the “Donate Now” button is mobile optimization. The good news is that 94% of nonprofits now have mobile-optimized sites, up from 80% in 2019. But considering that the smartphone user number is likely to reach 7.1 billion by the end of 2024, it’s essential to optimize for mobile today. User experience has to be seamless across all devices. 

The Technical Foundation Matters

Your donation platform isn’t just about buttons and forms. The technical architecture underneath needs to support:

  1. Accessibility: Ensure your platform works across all devices and browsers
  2. Security: Protect donor information with current security protocols
  3. Scalability: Handle traffic spikes during giving seasons
  4. Integration: Connect smoothly with various payment processors and APIs

Freelance Technologists – Invaluable Partners

For many nonprofits, hiring a full-time technical team might not be practical or necessary to implement many of these modernization efforts. This is where experienced freelance technologists become invaluable partners in modernization efforts. Senior developers and architects bring diverse experience from both the nonprofit and commercial sectors, allowing them to implement best practices from successful ecommerce platforms while understanding the unique needs of nonprofit organizations. 

They can quickly assess your current donation infrastructure, identify critical gaps, and implement necessary improvements without the overhead of a permanent technical team.

Most importantly, freelance technologists can provide the exact expertise needed at each stage of your modernization journey. Whether it’s a complete overhaul of your donation platform, integration of new payment methods, optimization of mobile performance, or implementation of security best practices, senior technologists bring specialized skills that can transform your online presence and implement proven solutions that drive results.

Our average customer does 5.8 engagements with us.

Hiring technical talent doesn't have to be painful.

If you're tired of posting jobs and sifting through countless resumes, let 10x streamline the process by connecting you with a technologist perfectly suited to your needs.

Get in Touch